010-51667616
Current location: Home > Other Questions
  • FAQ
  • Downloads
  • Product Cases
  • Submit Question
    • 25
    15-12
    The application software does not display images after opening
    (1) Direct X is not installed or installed incorrectly. It is recommended to use Direct X9 or higher versions. [Detail]
    25
    15-12
    The image is extremely rough and has low resolution
    (1) The computer used has a USB interface. (2) The computer has a USB 2.0 interface but the corresponding driver is not installed correctly. Please contact your system administrator or computer prov… [Detail]
    25
    15-12
    The image is blurry and blurry
    The lens is not in focus, please adjust the focus point of the lens. There are fixed spots in the image, and when the camera is rotated, the spots follow the rotation There is dust, stains, etc. … [Detail]
    25
    15-12
    Image color and brightness are abnormal
    Please check the white balance and exposure settings, and adjust various parameters according to the on-site lighting conditions until a good image is obtained. [Detail]

    Products Filter

    Service & Support

    We have great technical and sales team.
    ligang@rz-image.com zhaoyan@rz-image.com
    Address : 6F, Block B, Building 18, Han's Enterprise Bay, No. 8, Liangshuihe 2nd Street,Yizhuang Daxing , Beijing
    Telephone : 010-51667616
    Fax :
    Copyright © 2014 RZIMAGE. All rights reserved. 京ICP备07017298号